Terms & Conditions

These terms apply when you use this website or buy from Subora. By creating an account or placing an order, you agree to them. Please also read our Privacy Policy and Returns & Refund Policy.

Subora is an independent reseller of digital subscriptions and software in Bangladesh. We are not affiliated with, or endorsed by, the companies whose products we sell. Their names and logos belong to them.

• Give us your correct name, email and mobile number. We send your invoice and access to that email.
• Keep your password private. You are responsible for orders placed from your account.
• If you check out without an account, we create one for you with your email and send you a temporary password.
• We may suspend an account used for fraud or for breaking these terms.

• Prices are in Bangladeshi taka (BDT) and can change. You pay the price shown when you place the order.
• Your order is accepted only after we confirm your payment.
• If a price is clearly wrong or a plan becomes unavailable before delivery, we may cancel the order and refund you in full.

• Send the exact order total to the number or account shown at checkout, then enter the transaction ID.
• We check every payment by hand. Once it is confirmed, we email your invoice.
• A transaction ID can be used for one order only. Using a fake or someone else's transaction ID cancels the order.

• We usually deliver within a few hours during support hours (10:00 AM - 12:00 AM (BD time)). Orders placed late at night are delivered the next morning.
• You receive your login, invite or key by email and in your account.
• Your plan starts on the day we deliver it and runs for the length you bought, for example one month from that day.
• We remind you 3 days and 1 day before it ends. Renewing is a new order.

• Use the plan only for yourself, and follow the rules of the service it belongs to.
• On a shared plan, use only the profile or seat given to you. Do not change the password, email, profiles or billing of the account.
• On a personal plan, the subscription is activated on your own account.
• Do not resell, share or publish the access we deliver.
• If these rules are broken, we may remove the access without a refund.

If your access stops working during the plan, we fix or replace it. When that is not possible, we refund you, as set out in our Returns & Refund Policy.

The products we sell are run by other companies, which can change their features, prices or rules. If a change stops your plan from working, we will replace it or refund you under our refund policy. We are not responsible for what those services do with the data you give them directly.

We do our best to keep the website and your plans working, but we cannot promise they will never be interrupted. As far as the law allows, our responsibility for any order is limited to the amount you paid for it.

If you send us a review or a screenshot, you allow us to show it on our website and social pages. We show a short form of your name and hide phone numbers. Ask us at any time and we will remove it.

We may update these terms; the date at the top of this page shows the latest version. These terms are governed by the laws of Bangladesh.

Questions? Email support@subora.bd or use our contact page.

Postal address: Nobinogor, Savar, Dhaka, Bangladesh